TERMS & CONDITIONS

Welcome to A+E Fuel Supplies. By using our website, fuel-supplies.co.uk, and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

1.1. A+E Fuel Supplies is a UK-based business specialising in the supply of Propane and Butane gas cylinders, solid fuels, and logs.
1.2. Our registered contact details are:

Email: [email protected]

Phone: 01288 356026

2. Ordering and Payment

2.1. Orders can be placed online via WooCommerce, by phone, or via email.
2.2. Payment must be made in full before the order is processed and dispatched.
2.3. We accept payments via most credit/debit cards.
2.4. All prices displayed on our website are in GBP and include VAT unless stated otherwise.

3. Delivery

3.1. We deliver to specified postcode areas, including Bude, Hartland, Bideford, Hatherleigh, Okehampton, Launceston, Wadebridge, and surrounding areas.
3.2. Standard delivery is within 7 days from the date of order and payment.
3.3. Out-of-hours deliveries can be arranged in urgent cases, subject to a call-out charge.
3.4. Customers must ensure safe access to the delivery location.

4. Returns and Refunds

4.1. Due to the nature of our products, returns are only accepted for faulty or damaged goods.
4.2. Customers must report any issues within 48 hours of delivery.
4.3. Refunds or replacements will be issued after inspection and approval.

5. Cancellations

5.1. Orders can be canceled before dispatch for a full refund.
5.2. Once dispatched, cancellations may not be possible, and refunds will be subject to our return policy.

6. Liability

6.1. A+E Fuel Supplies is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
6.2. Customers must follow all safety guidelines provided with gas and solid fuel products.

7. Privacy and Data Protection

7.1. Personal information is collected and processed in accordance with our Privacy Policy.
7.2. We do not share customer data with third parties unless necessary for order fulfillment.

8. Changes to Terms

8.1. We reserve the right to update these Terms and Conditions at any time.
8.2. Changes will be posted on this page with an updated effective date.

For any further inquiries, please contact us at [email protected] or call 01288 356026.

By using our website and services, you agree to these Terms and Conditions.